Help - Privacy and Security


Privacy policy

The Homeopathic Supply Company hereafter referred to as HSC. Our registered office is The Street, Bodham, Holt' Norfolk, UK, NR25 6AD. Our company registration number is 4170640 Registered in England.

Topics

What information do we collect about you?
How will we use the information about you?
Marketing
Access to your information and correction
Cookies
Secure shopping
Changes to our privacy policy


What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback or participate in competitions. Website usage information is collected using cookies.


How will we use the information about you?

We collect information about you to process your order, manage your account and if you agree, to contact you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits.

HSC will not share your information with any company outside of HSC for mail or marketing purposes.

In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.


Marketing

We would like to send you information about products and services which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing or information purposes.

If you no longer wish to be contacted for marketing purposes by post, please update your preferences on your My Account page.

If you have signed up to our email newsletter, you may also tell us to stop contacting you by clicking on the Unsubscribe link in any marketing email that we send you.


Access to your information and correction

You have the right to request a copy of the information that we hold about you. Please email on orders@hsconline.co.uk or write to us at HSC, The Street, Bodham, Norfolk NR25 6AD. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information that you think is inaccurate.


Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is use to track visitor use of the website and to compile statistical reports on website activity. At HSC we use cookies to keep track of what you have in your shopping basket, and to identify you when you return to our site. To place an order on our website, you need to have cookies enabled.

For further information visit www.aboutcookies.org or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites will tell you how to remove cookies from your browser. If you don't wish to enable cookies, you will still be able to browse the site and use it for research purposes but you will not be able to buy anything. Most web browsers have cookies enabled, but see Managing cookies for help to turn them on should you need to.

Please note, cookies can't harm your computer. We do not store personally identifiable information such as credit card details in cookies, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or improve the content of our site. This information is part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website. We know you'd expect nothing less from us, and if you have any further concerns then do not hesitate to contact by phone or email and we will be more than happy to help.


Other websites

Our website contains links to other websites, which are not under the control of and are not maintained by HSC. This privacy policy only applies to this website so when you link to other websites you should read their privacy policies.

Any such links do no constitute an endorsement by HSC of any products or services available on such sites. HSC provides these links for your convenience only and you use such links entirely at your own risk. We accept no responsibility for the content or use of such sites or information contained in them.


Secure shopping

You can shop safe in the knowledge that any sensitive data submitted to our site is protected by high-level SSL encryption technology provided by Symantec DigiCert. One of the leading providers of SSL encryption technology.

We do not hold any of your credit card details on our system, all information is processed by our bank and is kept within full compliance of the PCI Credit Card Security standard.


Changes to our privacy policy

We keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated April 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:
By email:orders@hsconline.co.uk
Telephone: 01263 588788
Or write to us at: HSC, The Street, Bodham, Norfolk NR25 6AD