The Homeopathic Supply Company hereafter referred to as HSC. Our registered office is The Street, Bodham, Holt' Norfolk, UK, NR25 6AD. Our company registration number is 4170640 Registered in England.
We collect various types of information when you interact with our website, including:
Personal information: When you register with us or place an order for products or services, we collect personal information such as your name, email address, and contact details. This information is necessary for order processing, account management, and to provide a personalised experience on our website.
Website usage information: We collect information about your browsing behaviour on our website using cookies. This includes data about your visit duration, pages viewed, and other related statistics.
How will we use the information about you? We use the information we collect about you for the following purposes:
Order processing: We use your personal information to process your orders, manage your account, and fulfil your requests for products or services.
Personalisation: We utilise your information to personalise your experience on our website, including displaying relevant products, offers, or recommendations.
Marketing communications: If you are subscribed to our email newsletter, we may contact you about other products and services that we think may be of interest to you. This includes sending marketing emails. You have the right to opt out of receiving such communications at any time via an unsubscribe link in any email.
Abandoned cart emails: As part of our marketing and customer retention strategy, we may send you abandoned cart emails to remind you about items left in your shopping cart and encourage you to complete your purchase. These emails may contain personalised recommendations or incentives.
Data Sharing We do not share your personal information with any company outside of HSC for mail or marketing purposes. However, we may share your information with trusted third-party service providers and partners who assist us in delivering abandoned cart emails or providing other related services. These entities are bound by confidentiality obligations and are only authorised to use your information as necessary to fulfil their contractual obligations to us.
Security Measures We are committed to ensuring that your personal information is secure. We have implemented appropriate technical and organisational measures to protect your information against unauthorised access, loss, or misuse. These measures include encryption, secure payment gateways, regular system updates, and ongoing monitoring of our systems for potential vulnerabilities.
Access to Your Information and Correction You have the right to request a copy of the information we hold about you. If you would like to obtain a copy of your personal information or believe that any information we are holding on you is incorrect or incomplete, please contact us via email at email@example.com or write to us at HSC, The Street, Bodham, Norfolk NR25 6AD.
Secure Shopping We prioritise the security of your sensitive data. We utilise high-level SSL encryption technology to protect any sensitive information you submit on our site. We do not store your credit card details on our system; all information is processed by third-party payment processors in compliance with the PCI Credit Card Security standard.